How do I complete my purchase?

如何完成支付?

 

Scan the QR code and select UnionPay or WeChat Pay. After entering your fuel amount, confirm your purchase and you can now pay for your fuel.

扫描二维码,使用微信支付或银联付款,获取Esso™和Mobil™电子 付款码后,就可以用来支付加油金额

What does the station attendant need to do?

油站职员如何操作?

 

The station attendant will not need to do anything new. Once you have made your purchase by scanning the QR code, and selecting your payment wallet, the attendant will process the payment by scanning the bar code to complete the transaction.

油站职员不需要做任何进一步的服务。客户消费时,油站职员应像处理其他任何付款码一样来处理付款。

Who should I call if I have an issue or questions about how to access my balance or transaction?

如何查询余额或交易情况?

 

Contact the OTT help desk at 1-800-688-9838

请联系OTT客服热线:1-800-688-9838

How can I pre-pay?

如何在加油站内充值?

 

You can pre-pay an amount in-store, but you will only be charged based on what is used. The remaining balance will remain in your digital wallet.

您可以在店内充值购买,每次加油时按实际消费金额支付。余额将保留在您的电子钱包中。

What happens if a balance remains?

余额怎么处理?

 

You will have the option to re-use any un-used balances the next time you refuel.

您可以使用余额进行后续消费。请您收藏该链接,将付款码保存到 OTT Web App中,保存该链接以供以后再次使用

How long would it take to complete a purchase transaction with this new method?

每次支付需要多长时间完成?

 

A transaction should take no more than 20 seconds.

每次不超过20秒。

What happens if I enter an amount that is lower than the fuel amount? How else can I complete the balance of the transaction?

如果余额少于实际消费金额,该怎么办?还能如何完成支付?

 

If you would like to purchase more than your fuel amount, you can make a purchase through a separate transaction. You can buy as a credit in your digital wallet or choose to pay your balance with another payment method (e.g. credit card, cash, debit).

您可以通过另一笔单独的购买,获得新的付款码,完成本次余额支付。也可以选择使用其他付款方式(例如信用卡,现金,借记卡)付款。

What is the maximum amount I can purchase?

我可以购买的最大额度是多少?

 

The maximum purchase is $200 per transaction.

每次消费的最大购买额度为200加元。

Esso is a trademark of Imperial Oil Limited. Imperial Oil, licensee. Mobil is a trademark or registered trademark of Exxon Mobil Corporation or one of its subsidiaries. Imperial Oil, licensee. For terms and conditions, visit giftcards.esso.ca/terms. Other trademarks shown are the property of their respective owners.